Q: How can I view the status of my order? A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.
Q: What are your shipping costs? A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order. On truck freight items shipping rates are generally less moneyif shipped to a business. If you specify that this is being shipped to a business the lower rate will apply. Please call 877-54-ARROW if you have any questions
Q: How do I know if this item will fit my truck? A: So that we may determine the best fit for your truck, prior to ordering, please provide a complete 17 digit VIN (Vehicle Identification Number). We may also request digital photographs. At that point we may supply you with photographs and/or detailed drawings for your approval. If there is any doubt please e-mail logroller@eartlink.net or call 877-54-ARROW so that we may ensure that you will get the correct part.